Forward Observer
Forward Observer — VBA Claims Initiative Aims at Reducing Processing Time and Adding Convenience – Is it Possible?
No More In-Person Exam Requirement for Some?
On 31 January 2013, the Department of Veterans Affairs announced it had begun a new initiative which will reduce the requirement for an in-person medical examination for some veterans when applying for a service-connected disability compensation rating – when sufficient information is in the individual’s records. The intent is to shorten processing times. It is a product of the Veterans Benefits Administration’s (VBA) Transformation Plan – a five-year effort to improve its processes with the goals of eliminating the widely reported backlog in claims and processing all claims within 125 days with 98 percent accuracy by 2015. (more…)